Get in Touch With Us

Got a question about a review, spotted something that needs updating, or want to suggest a brand for us to look at? Here is how to get hold of the Non Gamstop Casinos team, and what we can help with.

How to Reach Us

Email is the best way to contact us. Write to [email protected] and a member of the team will read your message personally. We aim to respond within two working days, though it can occasionally take a little longer if we are mid-review on new sites.

Telling us what your message is about in the subject line helps us route it to the right person and get back to you sooner.

What You Can Contact Us About

• Questions about our reviews — Want more detail on how a particular operator scored, what a bonus actually involves, or how payment methods work at a site we cover? Ask away.
• Corrections — Bonus terms and offer values change often, especially at newer sites. If something looks out of date, tell us and we will check it.
• Suggestions for coverage — If there is a new brand you have come across that is not yet on our list of the best non GamStop casinos, let us know and we will take a look.
• Partnership or editorial enquiries — If you represent an operator or a payment provider and want to discuss working with us, introduce yourself and outline what you have in mind.
• Support and self-exclusion queries — If you are asking about GAMSTOP itself, how self-exclusion works, or where to find help with gambling, mention this clearly so we can point you towards the right information.

What Happens After You Email Us

A real person reads every message that comes in — we do not rely on automated replies. Our editorial team checks operator details regularly, including licensing information, bonus terms and payment options, and reader feedback often flags things worth a closer look.

If your enquiry relates to how we assess and rank operators, it is worth knowing that our ratings are based on independent research into licensing, game selection, payment options and the terms attached to welcome offers. No brand pays for a higher position, and commercial relationships with some operators do not influence how they are scored.

A Note on What We Cannot Help With

We are a review and comparison site, not a casino operator. That means we cannot process withdrawals, resolve account disputes, or answer questions about a specific deposit or bonus credit — those queries need to go to the operator's own support team directly. What we can do is help you understand what to check before you sign up, and point out anything in an offer's terms that is worth reading twice.

If you are 18 or over and thinking about your options after self-exclusion, our guide to the best non GamStop casinos covers how these sites work, what to look for, and where the differences between operators actually matter.

Before You Write In

A few quick checks can save time on both sides:

1. If your question is about a specific offer's terms, check the operator's own bonus page first — figures like wagering requirements and free spin values can change between our last check and today.
2. If you are reporting an inaccuracy, a link or screenshot helps us verify it quickly.
3. If you are asking about eligibility or local rules, let us know your general situation so we can give a useful, factual answer rather than a generic one.

Thank you for reading, and for taking the time to reach out. We look forward to hearing from you.